So how do you persuade her to attempt this? It’s not that hard, don’t worry, keep reading to find out.
First of all, provide clear and detailed instructions.
Note: Over the years this routine has turned into a bit of a song and dance for me. As I talk I use gestures to show how much to fill the cup, how to stop and to throw the cup away and come back. This is especially helpful if your patient doesn’t have the best English comprehension or as an ice breaker to lighten the mood.
Secondly, be positive.
Let her know that she can do this, once she can empties a bit it will relieve the pressure and she will be perfectly capable of stopping the flow. And you will be able to get really nice images for the doctor for her diagnosis.
Then remind her that after just a few more minutes of scanning she can look forward to emptying completely! An upbeat presentation can make all the difference. Often times when patients see that you are feeling relaxed and cheerful about the process they are able to relax as well.
Thirdly, empathize with her.
When you were a student and everyone practiced scanning each other you had to fill your bladder before class, then wait through a lecture, then patiently submit to being scanned by a student in-training, who was so slow you thought you would burst!
A little story like this can help to distract your patient as you scan and let her know that you understand what it’s like to be in her position, and that you are doing your best to complete the exam and get her to the bathroom!
Remember that although you do these scans every day, all day, it’s something completely new and intimidating for many patients. They are often nervous and deeply uncomfortable. Be kind. Make them feel that their exam is important to you and they will reward you with their trust.
You can do this and you can do it well.